Send Us a Message

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Email Support

Get a response within 24 hours

support@cogniparent.com

💬

General Inquiries

For partnerships & media

hello@cogniparent.com

🛒

Order Issues

Payments, downloads, access

orders@cogniparent.com

Frequently Asked Topics

📦 I haven't received my ebook

After purchase, you should receive an email with your download link within 5 minutes. Please check:

  • Your spam/junk folder
  • The email address you used during checkout
  • Your "Promotions" tab if using Gmail

If you still can't find it, use the form above or email us at orders@cogniparent.com with your order number or payment confirmation.

💳 Payment Issues

For issues with payments, failed transactions, or download access problems, please use the contact form above or email orders@cogniparent.com with:

  • Your order number
  • Email address used for purchase
  • Brief description of the issue

❓ Product Questions

Have questions about how the prompts work, compatibility with AI tools, or what's included? Use the form above or email support@cogniparent.com.

🤝 Partnerships & Media

For partnership opportunities, affiliate inquiries, or media requests, reach out to hello@cogniparent.com.

💡 Pro Tip: Before contacting us, check our FAQ section on the homepage — most questions are answered there!

Business Information

Company: CogniParent
Product: Calm Parenthood - AI Parenting Prompts
Website: cogniparent.com

Response Time

We aim to respond to all inquiries within 24 hours during business days (Monday-Friday). Weekend emails will be answered on the following Monday.