Privacy Policy

CogniParent ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cogniparent.com and purchase our Calm Parenthood product.

1. Information We Collect

1.1 Information You Provide

During Purchase:

• Name
• Email address
• Billing information (processed securely by Cashfree - we do not store payment details)

When You Contact Us:

• Name and email address
• Contact number and location
• Message content and order information (if applicable)

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device type (mobile, desktop, tablet)
• Operating system
• Pages visited and time spent on pages
• Referral source (how you found our website)
• Geographic location (city/country level)

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences
• Analyze website traffic and user behavior
• Improve website performance and user experience
• Track conversions and marketing effectiveness

Third-party services we use:

• Google Analytics: Website analytics and traffic analysis
• Microsoft Clarity: User behavior analytics
• HubSpot: Website analytics, Email marketing and form management
• Meta Pixel: Social Media and ad analysis

2. How We Use Your Information

We use the collected information to:

• Process transactions: Deliver your purchased ebook and send order confirmation
• Customer support: Respond to your inquiries and provide technical assistance
• Product delivery: Send download links and product updates
• Marketing: Send promotional emails (with your consent) about new products or features
• Analytics: Understand how users interact with our website and ads to improve experience
• Security: Prevent fraud and unauthorized access
• Legal compliance: Comply with applicable laws and regulations

3. Information Sharing and Disclosure

We do NOT sell, rent, or trade your personal information.

We may share your information with:

3.1 Service Providers

• Cashfree: Payment processing (they handle all payment data securely)
• HubSpot: Email delivery and marketing automation
• Google Analytics: Website analytics
• Microsoft Clarity: User behavior analytics
• Meta Pixel: Social Media and ad analysis

These third parties are obligated to protect your information and use it only for providing services to us.

3.2 Legal Requirements

We may disclose your information if required to:

• Comply with legal obligations or court orders
• Protect our rights, property, or safety
• Prevent fraud or investigate suspected illegal activity

4. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption: All data transmissions are encrypted using SSL/TLS
• Secure servers: Data stored on secure, access-controlled servers
• Payment security: Payment processing handled by PCI-DSS compliant Cashfree
• Limited access: Only authorized personnel can access personal data
• Regular security audits: We conduct regular security reviews

Note: No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to:

• Provide you with products and services
• Comply with legal obligations (tax records, etc.)
• Resolve disputes and enforce agreements

Typical retention periods:

• Order information: 7 years (for tax and legal compliance)
• Email addresses: Until you unsubscribe from marketing emails
• Analytics data: 26 months (Google Analytics default)

6. Your Rights and Choices

6.1 Access and Correction

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data (subject to legal retention requirements)

6.2 Marketing Communications

• Opt-out: Unsubscribe from marketing emails at any time using the link in emails
• Preferences: Update your email preferences by contacting us

6.3 Cookies

• Most browsers allow you to refuse or delete cookies
• Note: Disabling cookies may affect website functionality

6.4 Do Not Track

Some browsers have "Do Not Track" features. We currently do not respond to these signals.

7. International Data Transfers

Your information may be transferred to and processed in countries other than India. We ensure appropriate safeguards are in place for such transfers.

8. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., AI chatbot platforms). We are not responsible for the privacy practices of these external sites. Please review their privacy policies.

10. AI Technology and Data

Important clarification about AI usage:

• Our product contains AI prompts for use with third-party AI services
• We do NOT collect or process your conversations with AI chatbots
• Any data you enter into ChatGPT, Claude, or Gemini is subject to their privacy policies
• We recommend reviewing the privacy policies of the AI services you use

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Significant changes will be communicated via email.

12. Contact Us

For questions about this Privacy Policy or to exercise your rights:

Email: [hello@cogniparent.com]
General Support: [support@cogniparent.com]
Website: cogniparent.com

13. Consent

By using our website and purchasing our products, you consent to this Privacy Policy and the collection and use of information as described herein.